The most advanced 3PL software is released into the market. Let’s see who will use it and why.
To put it simply, a third-party logistics provider or a 3PL is a company where a manufacturer outsources transportation, warehousing, and distribution. Unlike mere distributors and transportation companies, 3PLs are deeply integrated into their customers’ processes. And the 3PL software plays a crucial role in the success and failure of such integration.
According to the study, there are three main reasons why we should thank 3PL service providers:
- Cost reduction – both for manufacturers and buyers. 3PLs own or partner with transport companies and warehousing facilities to offer lower prices. Lower logistics costs sometimes mean lower prices for buyers.
- Focus on the core business. What makes a good product – technologies, materials, expertise – so focus on these to make your product the best. Logistics and warehousing will only distract you. 3PLs take up the distraction leaving you face-to-face with your product.
- Reduction of capital investments. If you start, diversify, or renovate your business, 3PLs minimize initial investments into facilities, fleets, and land. You can outsource everything at a low price.
The same is true for 2020.
The same study shows why some businesses are still not ready to outsource logistics, as 3PLs are missing several things:
- Readiness to adopt technology and innovation
- Lack of professionalism and skill gaps
- Fear of collaboration
- Lack of clear industry standards and legislation
- Unorganized transport sector and suboptimal cold chain logistics
- Readiness to adopt technology and innovation
- Cost focus and low margins
As you see, businesses want to see 3PLs as business partners on the same level in terms of technology, culture, strategy, and goals. KLOUDIP – a telematics software developer – releases EPORT software for 3PL service providers that will help them to address at least half of these challenges.
EPORT addressing the challenges of 3PLs
The solution is designed for outsourced and integrated logistics from the core. Let’s see how it helps 3PL service providers to fit the times and customer demands.
Readiness to adopt technology and innovation
EPORT makes 3PLs instantly ready with no investments in development and maintained implementation on the part of KLOUDIP.
Fear of collaboration
EPORT makes operations transparent for end-customers: available transport, placed orders, delivery progress tracking, history, alerts for delivery statuses.
Unorganized transport sector
EPORT offers a single point for managing own and third-party fleets, drivers, helpers, and integrated telematics for the most complicated types of transportation, like cold-chain management, pharmaceuticals, and FMCG transportation.
Low margins and focus on costs
EPORT offers a pay-as-you-go model – the cost scales in line with your fleet size, orders, and business volume.
EPORT. The 3PL software
EPORT is an enterprise-grade cargo management 3PL software. But the platform helps to control logistics on every level. Let’s start from the lowest to the highest:
First-party logistics level (1PL)
Here, a 3PL operator controls every person and business – manufacturers, importers, retailers, distributors who need their goods delivered to and from anywhere in the world. EPORT stores the database of contacts and users of the 3PL operator to help manage their orders and tracking options.
3PLs may provide customers multi-level access to various elements of the 1PL portal:
- eTMS – transport management system, or order tracking interface. Here, customers monitor orders in real-time or review the transportation history for each order.
- Alerts – get notifications when the delivery status changes – arriving, delivered, waiting, delayed, etc.
- Order placement – any customer can do it and a 3PL will find the right carrier within EPORT.
- Branding – when we say customer portal, we mean it. Every customer can get the portal branded to their company. Now any 3PL can offer a personalized approach, even if there are thousands of customers.
Keeping customers informed throughout the way boosts their satisfaction, raises trust through transparency, and makes them order your services life-long.
Second-party logistics level (2PL)
2PLs provide logistics services, facilities, and vehicles to transport, handle, and store cargo. To put it simply, these are partners and resources accumulated by 3PLs. These guys only transport goods, while 3PLs combine them for better customer service, lower prices, and partnership.
2PL Portal in EPORT is where 3PLs and 2PLs manage their resources through the database of vehicles, trailers, drivers, and assistants.
- Both 3PLs and 2PLs can extend the database – add assets that they own or fourth-fifth-party transport and facilities available through their partners from anywhere in the world. By accumulating the strengths of multiple 2PLs, your business may become infinite in the eyes of customers.
- Resources are perfectly manageable when you describe every element precisely – capacity and dimensions, license and insurance periods, VIN and number place, country, and integrations with telematics platforms. The data will help you handle any delivery request, find the right vehicle at the rates, and ensure their traceability.
- Proof-of-delivery mobile app. Each driver of your carrier can install a mobile app to update delivery statuses for customers. These types of updates are literally, first-hand. This perfectly reflects what’s really happening in the field, which is impossible with most of the 3PLs platforms.
The good news is that the 3PL service admin is not the only one who can update the 2PL portal – any carrier can update its instance individually.
Third-party logistics level (3PLs)
These companies provide services that are integrated into customers’ business processes, acting more like logistics partners, than service providers. That’s why it’s at the highest level of the EPORT hierarchy.
3PLs are the top management of EPORT using it as a control center.
- Add carriers, vehicles, customers, operators, transport, and interconnect all components in a single system.
- Manage visibility for all EPORT users. Decide on which fleets and vehicles should be visible to each customer when placing orders. A service manager can do it manually, customer by customer, or create visibility rules based on customer demand, vehicle capacity, and activity statuses.
- Manage orders. Filter and find orders in the same direction – city or location. You can filter orders by cargo type, direction, destination, and nearly any field for the most economical and fastest trips.
- Set up an individual billing service for each carrier and customer. The service automatically balances carriers’ buying rates and customers’ selling rates to offer the best price for logistics services.
- See the big picture. Dashboard tool shows all components of your business at a glance – quick access to customers, carriers, drivers, operators, vehicles, plus their movements and statuses on the map. A 3PL service administrator decides which service elements are visible to each user, thanks to a multi-level access option.
By interlinking all components, you know which carrier provides you the best offer for the load even before assigning them a job. The best price from a carrier means a lower price for customers to win them.
Features making the software for 3PL service providers WOW!
The billing matrix is something that deserves special attention. It does more than just match rates between carriers and customers; here are some examples:
- The billing matrix can include any services and their combinations to accommodate the most precise customer requirements. After you set everything up, the generation of sales and purchase invoices will take close to no time.
- The billing module comprises tools to automatically generate shipping documents, like way bills, manifestos, and reports, based on data in the system.
- Plus, you can add multiple billing and shipping addresses per customer.
Flexibility is the key benefit of the software for the 3PL service providers. Every company has its own ways of billing, changing, and offering special rates based on numerous conditions. This helps to perfectly balance fair prices for customers and 3PLs’ interests.
EPORT offers a native mobile app for Android, featuring several functions:
- Proof of delivery. Drivers use the app to inform customers of the delivery status – completed, canceled, delayed, or custom statuses.
- Navigation. The app guides drivers to pick-up and delivery points considering the schedule.
- Delivery status. Drivers keep customers informed throughout the way by changing statuses if they complete, cancel, or delay the delivery. It’s better than real-time – it’s first-hand.
Updating later, manually or by alternative personnel never provides a true picture. Real-time updates are critical for the 3PL system to be accurate.
Customers and carriers see available vehicles on the map. EPORT provides more than just their movements and location of cargo in real-time. It shows delivery status updates based on GPS, plus transportation history on the land, sea, air, to and from any location.
We make the software for 3PL instantly integrated with telematics and fleet management platforms, making the whole industry connected.
Let’s see what you’ve got.
- Full-chain logistics is covered by a single system.
- The latest technologies are adapted to real-life situations.
- Service costs are adjusted to the size of your business.
- Super flexible billing.
- Automated collaboration with customers.
3PLs find carriers. Carriers find customers. Customers get advanced logistics services backed by the latest IoT and telematics technologies. The logistics industry acquires new standards.
KLOUDIP will release EPORT in early August, but considering the rising interest among beta users, it’s better to schedule a demo and free trial now. Contact us for more information.